What This Policy Covers

At ThinkSparkEnergy, we use various tracking technologies on thinksparkenergy.com to understand how visitors interact with our content and services. This helps us improve the mobile app performance optimization solutions we provide to businesses across Taiwan and beyond.

This policy explains what data we collect, why we collect it, and how you can manage your preferences. We've written this in straightforward language because we believe transparency shouldn't require a law degree to understand.

How We Use Tracking Technologies

When you visit our website, we collect certain information to help us deliver better services and understand which content resonates with potential clients. Here's what happens behind the scenes:

We also use tracking pixels and similar technologies to understand how people find our website and whether our content marketing efforts actually work. If you clicked through from a social media post or search result, we track that journey to see which channels bring us the most engaged potential clients.

Specific Data We Collect

Being transparent means getting specific. Here's exactly what information we gather through our tracking systems:

• Device type, browser version, and operating system to ensure compatibility
• IP address and general location data (city-level, not precise coordinates)
• Pages visited, time spent on each page, and navigation flow through the site
• Referring website or search terms that brought you here
• Interactions with forms, buttons, and downloadable resources
• Screen resolution and viewport size for responsive design improvements
• Previous visit history if you've been to our site before

We don't collect sensitive personal information through cookies alone. If you fill out a contact form or request a consultation, that's handled separately with explicit consent and secure data transmission.

Why This Data Matters

You might wonder why a mobile app performance company needs all this tracking. Fair question. Here's how we actually use this information:

When we see that visitors from Taiwan spend significantly more time on our case study pages than our service descriptions, that tells us to create more detailed examples of actual client work. If mobile users consistently bounce from a particular page, we know something's wrong with how that content displays on smaller screens.

Analytics data also helps us understand the customer journey. Most people don't contact us on their first visit. They might read a blog post, come back a week later to review our services, then finally reach out after seeing a third piece of content. Tracking this pattern helps us create better resources for each stage of that decision process.

Third-Party Services We Use

We work with several external platforms that place their own cookies when you visit our site. Being honest about this is important because these companies have their own privacy policies you might want to review:

• Google Analytics for website traffic analysis and user behavior patterns
• Performance monitoring tools that track page load times and technical errors
• Email marketing platforms that recognize when newsletter subscribers visit our site
• Advertising networks that may display our content to relevant audiences

When you decline cookies through our control panel, we send opt-out signals to these services. However, some third-party cookies might persist depending on your browser settings. For complete control, you'll want to adjust your browser's cookie settings directly or use privacy-focused browser extensions.

Data Retention and Storage

Different types of data stay in our systems for different lengths of time. Here's our retention schedule:

All collected data is stored on secure servers with encrypted transmission. We don't sell your browsing data to third parties or share it outside of the service providers mentioned above who help us analyze website performance.

Your Rights and Control Options

Beyond the rejection button at the top of this page, you have several ways to manage tracking on our website and across the internet:

Most modern browsers let you block cookies entirely or delete them after each session. You can usually find these settings under privacy or security options. Keep in mind that blocking all cookies might break functionality on many websites, not just ours.

Browser extensions like Privacy Badger or uBlock Origin can block tracking scripts automatically. If you're particularly concerned about online privacy, these tools offer more granular control than basic browser settings.

For mobile devices, both iOS and Android have built-in tracking prevention features that limit how apps and websites can follow you across the internet. Enabling these won't affect your experience on our website but will reduce overall tracking across all sites you visit.

If you're in Taiwan or the European Union, you have additional rights under local privacy regulations. You can request to see what data we've collected about you, ask us to delete it, or request that we stop processing your information entirely. Contact us at [email protected] with any such requests.

Changes to This Policy

As we add new features or work with different analytics providers, we might need to update this policy. When we make significant changes, we'll update the date at the top and potentially add a notification banner to let regular visitors know something's changed.

We won't fundamentally change how we handle your data without clear notice. If we ever decided to start selling browsing data or significantly expand tracking beyond what's described here, we'd give you prominent notice and an easy way to opt out before implementing such changes.